Aiuto
How can we help?
Find quick answers for repairs, POS, inventory, websites, staff and account setup.
Getting started
Getting started from the dashboard
Use the dashboard to see today's repair work, quick actions, setup prompts and the main menu.
Repairs
Book a repair job
Create a repair ticket with customer details, IMEI, model, fault notes, photos, checklist items and parts.
Repairs
Manage repair jobs and statuses
Find jobs, filter repairs, update statuses, record payments, send links and keep the repair history tidy.
Repairs
Use the repair Kanban board
Drag repair cards between status columns, reorder work inside a column and hide optional columns.
Repairs
Create and print repair labels
Print labels for repair tickets so devices, bags and shelves stay connected to the right customer.
Customers
Manage customers and customer history
Keep customer contact details, repair history, POS orders and notes in one place.
POS
Use POS checkout
Sell accessories, devices, services and repair-related items from the same stock and customer records.
Inventory
Add and manage inventory products
Create products for parts, accessories, devices and services with stock, price, supplier and category details.
Inventory
Create a new inventory item
Add one product with product details, barcode, category, supplier, stock quantity and pricing.
Inventory
Use stock intake and stock history
Receive new stock, update quantities and keep a clearer record of stock movement.
Inventory
Print inventory and barcode labels
Search stock items, select label quantities and print product or barcode labels.
Trade-In
Record Trade-In
Record customer trade-ins or supplier device batches before moving them into inventory.
POS
Use POS reports, X reports and Z reports
Review sales activity, run shift checks and close day totals with clearer till records.
Sales
Create and send sales invoices
Create formal customer invoices, download PDFs, send invoices and mark them paid or void.
Reports
Use reports and alerts
Review repair, sales, stock and customer activity, then use alerts for items that need attention.
Accounting
Set up tax and accounting records
Review tax overview, return support, supported margin stockbook records and accounting setup.
Website
Manage website tools
Control shop website pages, navigation, products, orders, enquiries, payments, domain, theme and settings.
Settings
Customise settings, labels, SMS and booking forms
Adjust branding, repair form fields, labels, statuses, customer portal, email, SMS, security and backups.
Team
Add staff and manage access
Create staff users and control which parts of the workspace each person can access.
Account
Manage profile, limits, branches and upgrades
Review the current plan, usage, branch access, profile details and upgrade options.
Getting started
Use the first-time setup wizard and starter data
Choose language, shop details, logo and whether to import industry starter categories or sample products.
Support
Use the Need help chat assistant
Ask questions about setup, features, pricing, repairs, inventory, POS, website tools and recent errors.
No guide found
Try another word such as repair, label, inventory, POS, VAT, website or staff.