Knowledgebase
POS

Use POS checkout

Sell accessories, devices, services and repair-related items from the same stock and customer records.

POS checkout screen with search, basket, customer and payment controls
Screenshot from the Manage Repairs demo workspace.

Before you start

Manage POS is for counter sales. It uses the same inventory and customers as the repair workspace, so retail sales and service history stay connected.

Important sections on this page

Use these focused screenshots when matching the guide to the real screen.

POS search, category filter and barcode scan controls

Search, scan or browse

Start a sale by searching for a product, scanning a barcode or browsing common items.

  • Search by product name, SKU or barcode.
  • Use the camera scan button where barcode scanning is part of the counter process.
  • Use categories when staff do not know the exact product name.
POS basket with customer, notes, hold cart, payment, discount and total

Basket and payment

The basket is where the sale is checked before payment is completed.

  • Add a customer when the sale should appear in their history.
  • Add notes for useful sales context.
  • Choose payment method and confirm the total before completing the sale.
POS most sold item card and browse category tiles

Most sold items and categories

Product cards and categories help counter staff sell common accessories quickly.

  • Keep common products named clearly for quick selection.
  • Review zero-stock items so staff do not sell unavailable products.
  • Use categories to keep parts, accessories and used devices separate.

Step-by-step

  1. Open Inventory, then choose POS, or use the Open POS button from inventory.
  2. Search for an item by name, SKU or barcode.
  3. Add products or services to the basket.
  4. Add a customer when you want the sale connected to their history.
  5. Choose payment method and add discount if needed.
  6. Complete the sale when the basket total is correct.
  7. Use Hold Cart if you need to pause one basket while serving another customer.

Good to know

Keep product names and SKUs clean so staff can find items quickly.

Use POS reports to check sales after a shift or at the end of the day.

Related guides

Continue with related workflows.

All knowledgebase guides
Inventory Add and manage inventory products Create products for parts, accessories, devices and services with stock, price, supplier and category details. POS Use POS reports, X reports and Z reports Review sales activity, run shift checks and close day totals with clearer till records. Customers Manage customers and customer history Keep customer contact details, repair history, POS orders and notes in one place.