Knowledgebase
Repairs

Create and print repair labels

Print labels for repair tickets so devices, bags and shelves stay connected to the right customer.

Repair label screen for printing a ticket label
Screenshot from the Manage Repairs demo workspace.

Before you start

Repair labels help staff connect a physical device to the right ticket. This is especially useful when several similar phones or laptops are waiting on parts.

Step-by-step

  1. Open the repair ticket from the repairs list.
  2. Choose the Labels option for that repair.
  3. Review the label preview and confirm the ticket, customer and device details look correct.
  4. Print the label using the shop label printer or browser print option.
  5. Attach the label to the repair bag, device tray or shelf location used by your shop.

Good to know

Check label size in Labels Settings before printing a batch.

Use the same label position every time so staff can scan or read labels quickly.

Related guides

Continue with related workflows.

All knowledgebase guides
Repairs Book a repair job Create a repair ticket with customer details, IMEI, model, fault notes, photos, checklist items and parts. Inventory Print inventory and barcode labels Search stock items, select label quantities and print product or barcode labels. Settings Customise settings, labels, SMS and booking forms Adjust branding, repair form fields, labels, statuses, customer portal, email, SMS, security and backups.